Annual Maintenance Contracts

  • AMC On-site and Comprehensive, Including Parts
  • AMC On-site Labor Only and Parts Chargeable On Actuals
  • AMC Return to Bench Comprehensive, Including Parts 
  • AMC Return to Bench Labor Only and Parts Chargeable On Actuals

Avis infosystems annual maintenance services outline the ongoing upkeep and routine monitoring of ICT products and systems.

Designed for both small and large end-users of ICT equipment, Avis infosystems comprehensive and non-comprehensive AMCs are complete services bundles offering integrated support and maintenance for single device users as well as for multi-product and multi-vendor environments, allowing customers the benefit and convenience of a unified service for their multi-brand equipment, with the added advantage of flexibility, cost-effectiveness and superior service delivery.

Avis infosystems follow a ‘preventive maintenance approach’ and a systematic process of inspection, detection, and correction to ensure that incipient failures are identified much before they develop into major faults and ensure installed equipment is always in working order.

Avis infosystems annual maintenance services are tailor-made to serve every category of ICT equipment users as well as to accommodate, fulfill stringent service-level-agreements (SLA) and turn-around-time (TAT) commitments to minimize downtime, and in the long run, safeguard the customer against uncertainty and inconvenience.

Avis infosystems offer four, flexible annual maintenance packages:

Comprehensive coverage including on-site maintenance, repair, and replacement of parts. The contract covers all labor charges and cost of replacement of parts (excluding consumables)
Complete on-site service, repair, and maintenance coverage including a full cover on labor charges. Cost of replacement of parts and components to be charged on actuals
Comprehensive carry-in support with complete coverage for maintenance, repair, and replacement of parts. The contract covers all labor charges and cost of replacement of parts (excluding consumables) 
Carry-in support for service, repair, and maintenance including a full cover on labor charges only. Cost of parts to be charged on actuals
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